• Helpdesk Timesheet
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  • About Module


    In this module, you can manage the helpdesk ticket timesheet which shows how much work done and how much time spent on the particular ticket. If you have the same description for all the timesheets then we have added a special feature "default description" that will automatically add default description entry when you end timer.





    Features


    • 1) Easy to manage the helpdesk ticket with the timesheet.
    • 2) You can start multiple tickets timer at a time.
    • 3) You can add tickets default description entry using the "Default Description" field.
    • 4) You can aware of the time spent on the tickets.

    Versions


    • v14.0
    • v13.0
    • v12.0

    Installations


    1) You will receive the link to download the zip file of the module please download it.

    2) Extract the zip file, you will see a folder named ‘sh_helpdesk_timesheet’.

    3) Copy and paste this folder inside your Odoo Addons path / Custom Addons Path.

    4) Now, open the odoo as Developer Mode.

    5) Go to Apps menu and click on ‘Update Modules List’, Press Update Button.

    6) In the search bar, search ‘sh_helpdesk_timesheet’.

    7) Click on ‘Install’ to install it.

    Support

    You will get free support and assistance in case of any issues