• Website Product Question Email
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  • About Module

    Customers have certain queries in their minds and they ask questions. Sometimes it's difficult to manage all questions. So this module provides functionality to manage customer questions. When any customer asks the website product question at that time question email notification sent to the related user. You can choose related users for a particular product so they get product question email notification. cheers!


    • 1) Easy to manage customer questions about products.
    • 2) Customers can ask website product related questions freely.
    • 3) When any question generates email notification sent to the related user.
    • 4) You can choose related users for a particular product for email notification.
    • 5) You get the fastest way to manage customer questions.


    • v13.0
    • v12.0
    • v11.0


    1) You will receive the link to download the zip file of the module please download it.

    2) Extract the zip file, you will see a folder named ‘sh_website_prod_question_email’.

    3) Copy and paste this folder inside your Odoo Addons path / Custom Addons Path.

    4) Now, open the odoo as Developer Mode.

    5) Go to Apps menu and click on ‘Update Modules List’, Press Update Button.

    6) In the search bar, search ‘sh_website_prod_question_email’.

    7) Click on ‘Install’ to install it.


    Select responsible users for email notification.

    Press the "Have a question?" button to ask a question.

    After that one wizard opens, fill the details, and press the "Submit" button.

    After submitting a question it shows a success message that related users get an email notification.

    Email notification looks like this.


    You will get free support and assistance in case of any issues