Helpdesk Management

Our Helpdesk Management System streamlines support operations and simplifies ticket resolution for businesses of all sizes.

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Helpdesk Support System
Help Desk Ticket Management
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About Helpdesk

All In One Helpdesk

This app provides a flexible and customizable helpdesk for Service Desk, Technical Support Team, and Issue Ticket System. Support tickets are sent by email to customers and admins, and customers can view their tickets from the website portal. The desk is customizable, clean, and flexible.

Helpdesk Key Features

Advanced help desk features for real-time customer support challenges.

helpdesk timesheet

Helpdesk Timesheet

Helpdesk ticket timesheets can be used to track work done and time spent on specific tickets.

Helpdesk Multiple User For Backend

Helpdesk Multiple User For Backend

Multiple users can be assigned to a ticket, which will be notified by email.

Helpdesk Multiple User For Portal

Helpdesk Multiple User For Portal

You can assign multiple portal users to tickets, which will be notified by email.

Manage Products

Manage Products

You can manage products in tickets and display them in the ticket PDF report.

Manage CRM With Helpdesk

Manage CRM With Helpdesk

This app allows helpdesk teams to generate opportunities from leads/opportunities directly from helpdesk tickets.

Userwise Helpdesk

UserWise Helpdesk

Manager, Team Leader and user can use a dynamic dashboard to control data visibility without creating separate dashboards.

Helpdesk Portal Customer

Helpdesk Portal Customer

The helpdesk portal allows customers to create tickets, chat with the help desk, and assign teams easily.

Helpdesk Portal

Helpdesk Portal

Here in the helpdesk, we build a beautiful portal for only portal users and customers.

Dynamic Dashboard

Dynamic Dashboard

Dynamic dashboards allow users to access data they have access to.

Dynamic Stages

Dynamic Stages

The helpdesk allows users to define stages based on their needs.

Helpdesk Backend

Helpdesk Backend

The helpdesk portal allows users to manage tickets with assigned users and their status.

Helpdesk Ticket Reminder

Helpdesk Ticket Reminder

Helpdesk ticket alarms can be set to remind users to complete tasks.

Helpdesk SLA Policy

Helpdesk SLA Policy

Helpdesk SLA creates trust between the customer and the provider by clearly defining what needs to be done.

Helpdesk Whatsapp

Helpdesk Whatsapp

Whatsapp has become a popular platform for communication, leading to increased use.

Helpdesk Support Ticket To Task

Helpdesk Support Ticket To Task

This app allows helpdesk teams to generate tasks from helpdesk tickets, allowing them to manage tasks.

Create Ticket From Inbound Mail

Create Ticket From Inbound Mail

Inbound mails can be used to create tickets in the helpdesk.

Email Alias For Dyanamic Team Assign

Email Alias For Dynamic Team Assign

This app has added features such as email aliases for dynamic team assign.

Update Mass Ticket

Update Mass Ticket

You can quickly assign people, stages, multi-users, and followers to multiple tickets.

Manage Invoice With Helpdesk

Manage Invoice With Helpdesk

The app allows helpdesk teams to generate invoices from helpdesk tickets, and vice versa from invoices.

Manage Purchase Order With Helpdesk

Manage Purchase Order With Helpdesk

This app allows helpdesk teams to generate purchase orders directly from helpdesk tickets, or vice versa from RFQ/PO.

Manage Sale Order With Helpdesk

Manage Sale Order With Helpdesk

The app allows helpdesk teams to generate sales orders from helpdesk tickets, and vice versa from quotation/sale orders.

Merge Tickets

Merge Tickets

You can merge your tickets with many options!

Email Conversation

Email Conversation

Your responsibility is to update the customer's ticket when working on it.

Helpdesk Features

Experience efficient customer support with our smart help desk features.

Auto Change Ticket Stage On Replied
Auto Change Ticket Stage On Replied
Auto Change Ticket Status On Replied
Auto Change Ticket Status On Replied
Update Mass Ticket
Update Mass Ticket
Helpdesk Whatsapp
Helpdesk Whatsapp
Helpdesk SLA Policy
Helpdesk SLA Policy
Helpdesk Ticket Alarm
Helpdesk Ticket Alarm
Search Panel
Search panel
Manage Products
Manage Products
Helpdesk Multiple User
Helpdesk Multiple User
Sale Order With Helpdesk
Sale Order With Helpdesk
Sale Order With Helpdesk
Purchase Order With Helpdesk
CRM With Helpdesk
CRM With Helpdesk
Invoice With Helpdesk
Invoice With Helpdesk
helpdesk timesheet
Helpdesk Timesheet
Helpdesk Ticket To Task
Helpdesk Ticket To Task
Ticket On Portal
Ticket on Portal
Dynamic Stages
Dynamic Stages
Dynamic Dashboard Table
Dynamic Dashboard Table
Dynamic Dashboard Filter
Dynamic Dashboard Filter
Reply Via E-Mails
Reply via E-Mails
Customer Feedback
Customer Feedback
PDF Report
PDF Report
Auto Close Ticket
Auto Close Ticket
Readymade Email Template
Readymade Email Template

Delivering Top-Notch Support
and Highly Effective Solutions.

Transforming Businesses with Next-Gen Solutions

Our next-generation solutions are built to transform businesses and drive growth in the digital era.

Find Us

905, Corporate Levels, 150 Ft. Ring RD
Nr. Ayodya Chowk, Opp Synergy Hospital
Rajkot 360006

Contact No.

HR : +91 90232 46069
Sales : +91 93288 25451

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