All In One Helpdesk
This app provides a flexible and customizable helpdesk for Service Desk, Technical Support Team, and Issue Ticket System. Support tickets are sent by email to customers and admins, and customers can view their tickets from the website portal. The desk is customizable, clean, and flexible.
Helpdesk Key Features
Advanced help desk features for real-time customer support challenges.
Helpdesk ticket timesheets can be used to track work done and time spent on specific tickets.
Helpdesk Multiple User For Backend
Multiple users can be assigned to a ticket, which will be notified by email.
Helpdesk Multiple User For Portal
You can assign multiple portal users to tickets, which will be notified by email.
You can manage products in tickets and display them in the ticket PDF report.
Manage CRM With Helpdesk
This app allows helpdesk teams to generate opportunities from leads/opportunities directly from helpdesk tickets.
Manager, Team Leader and user can use a dynamic dashboard to control data visibility without creating separate dashboards.
Helpdesk Portal Customer
The helpdesk portal allows customers to create tickets, chat with the help desk, and assign teams easily.
Here in the helpdesk, we build a beautiful portal for only portal users and customers.
Dynamic dashboards allow users to access data they have access to.
The helpdesk allows users to define stages based on their needs.
The helpdesk portal allows users to manage tickets with assigned users and their status.
Helpdesk Ticket Reminder
Helpdesk ticket alarms can be set to remind users to complete tasks.
Helpdesk SLA Policy
Helpdesk SLA creates trust between the customer and the provider by clearly defining what needs to be done.
Whatsapp has become a popular platform for communication, leading to increased use.
Helpdesk Support Ticket To Task
This app allows helpdesk teams to generate tasks from helpdesk tickets, allowing them to manage tasks.
Create Ticket From Inbound Mail
Inbound mails can be used to create tickets in the helpdesk.
Email Alias For Dynamic Team Assign
This app has added features such as email aliases for dynamic team assign.
Update Mass Ticket
You can quickly assign people, stages, multi-users, and followers to multiple tickets.
Manage Invoice With Helpdesk
The app allows helpdesk teams to generate invoices from helpdesk tickets, and vice versa from invoices.
Manage Purchase Order With Helpdesk
This app allows helpdesk teams to generate purchase orders directly from helpdesk tickets, or vice versa from RFQ/PO.
Manage Sale Order With Helpdesk
The app allows helpdesk teams to generate sales orders from helpdesk tickets, and vice versa from quotation/sale orders.
You can merge your tickets with many options!
Your responsibility is to update the customer's ticket when working on it.
Experience efficient customer support with our smart help desk features.